French Bulldog Store

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donate to everlasting devotion frenchie rescue

rescue a frenchie

    FAQ

    FAQ

    Frequently Asked Questions

    Once you have placed your order, we will send you a confirmation email to track the status of your order.

    Once your order is shipped we will send you another email to confirm you
    the expected delivery date as well as the link to track your order.

    Additionally, you can track the status of your order from Track
    Order
    page on the website.

    There's a good chance that our email has ended up in your SPAM
    folder
    .

    If not, please email us, and we will promptly address this issue for you.

    Buyer Protection is a set of guarantees that enables buyers to shop with
    confidence on our website.

    You are protected when:

    • The item you ordered did not arrive within the time promised by the seller.
    • The item you received was not as described.
    • The item you received that was assured to be genuine was fake.

    We use industry-standard
    privacy protection
    . We don't sell, lease or otherwise distribute any personal customer
    information. What's more, all sensitive personal information is kept securely offline at our privately run data center.

    For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

    We can only change or cancel orders that have not yet been processed for shipping.

    Once your order has reached the status 'preparing for shipping,' 'shipping,' or 'delivered,' we are unable to make any edits to your order.

    To request changes, please contact our support team through the contact page.

    live_help

    Didn't find your answer?

    Our customer service will be happy to help you.

    Free Shipping Worldwide

    We proudly offer free worldwide shipping, ensuring that our products reach Frenchie enthusiasts around the globe without any additional cost. Experience the added convenience of fast shipping, ensuring your eagerly awaited items arrive at your doorstep promptly.

    100% Money Back

    We stand by the quality of our products, and that's why we offer a 100% money back guarantee. If you're not completely satisfied with your purchase, we'll happily refund your payment to ensure your utmost satisfaction.

    Resue Donations

    With each purchase, you're not only getting a wonderful product but also making a meaningful impact as we donate 25 - 100% of proceeds to Everlasting Devotion French Bulldog Rescue. Your support goes a long way in providing a better life for these adorable dogs in need.